Phone assistant
Your next enquiry. Not your next interruption.
An automated assistant takes the message and captures the job details while you carry on with the work.
Automated and recorded: the caller is told at the start.
I'm automated and this call is recorded. How can I help?
Our hot water has stopped. Could someone call me back?
Message readyHot-water enquiry. Caller details, the address and a callback request, ready for you.
From the ring to the next step
A message you can act on.
01
It answers
Calls you miss go to your own Australian number. The assistant says it's automated and that the call is recorded.
02
It takes the details
Who's calling, the best number, the address and what's wrong, in the caller's words.
03
It texts you
The message lands on your phone. The recording and the transcript are in the app.
04
You decide
Ring them back, or turn the enquiry into a quote. Nothing goes to the customer in your name without you.
It knows your business, and only what you tell it.
Your prices, spoken
Only the prices you approve for it to say, word for word. It never makes one up.
Your hours
When you're open and when you're not, so callers hear the right thing at the right time.
Your regulars
How it handles people you already know: take a message, or help them more.
Set up in about four minutes.
No new handset, no new SIM, no porting your number.
Get your number
Tap once and KeystonePal gives you an Australian number of your own. It's yours while you're a customer.
Teach it your business
Name, trade, hours, what you charge for a call-out, what you don't do. Then make a test call before you rely on it.
Divert your mobile
Type one code into your phone's keypad and the calls you miss go to it instead of voicemail. ##002# turns it all off again.